Refund policy

We accept returns within 30 business days of purchase. 

To start a return, you can contact us at elin@madebyelin.com

We will get back with you within 1-2 business days of you contacting us for a return or an exchange.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like personalized and custom orders.
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. (This usually takes 1-2 business days after we receive the item). If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.